We aim to create a fun, relaxing, clean, and enjoyable experience for you at Tiny Haven. We ask that all guests follow the below agreements when booking and staying at Tiny Haven.

Booking and reservation policies

When booking with us, you agree to the rules outlined below. You agree that you have read our rental agreements, FAQs, property descriptions, and have asked questions you need answered prior to making your reservation. We want to ensure that you know what to expect, and we strive to create a space where you can have a great experience!

Cancellation Policy

Bookings cancelled 30 days or more in advance of your stay can receive a 50% refund minus credit card processing fees. Bookings cancelled within 30 days of your stay are nonrefundable. This policy applies to reservations of a single spaces - reservations for multiple spaces fall under the cancellation policy for our group retreats.

We do not offer refunds or reschedules for inclement weather, illness, COVID-19, shutdowns, road detours, death in the family, or emergencies. We recommend you purchase travel insurance if you would like to cover your reservation.

If you do need to cancel you reservation, please email us at tinyhavenliving@gmail.com

Check in/Check Out Times

Check in time: after 3pm

Check out time: by 11am

Check in and check out times are firm due to needing to clean thoroughly between each guest.

General rules

No Smoking or Illegal Drugs or Weapons

Due to our legal liability, we have a zero tolerance policy for illegal drugs or any weapons. If you use or bring illegal drugs (including marijuana) onto our property, you will be asked to leave without a refund and we will charge the full security deposit. The property is under regular surveillance by law enforcement. Responsible alcohol consumption is acceptable. No smoking on the property.

No parties or Extra Guests

No parties, no loud music, and no outdoor noise after 10pm.

Each space is designed for a certain number of guests. Please book for your specified number of guests, including children.

No extra guests are permitted at any of our spaces (even if they are not staying the night). We do this to prevent parties or disturbing other guests on the property or neighbors.

Below is how many guests each space can accommodate:

Egret the Tiny Farm House: 2 guests

Gypsy the Retro Airstream: 2 guests

Sage the Glamping Tent: 2 guests

Fern the Glamping Tent: 2 guests

Ginger the Tiny Zen House: 3 guests

Luna the Astral Dome: 4 guests

Daisy the Boho Airstream: 4 guests

Parents: you are responsible for your children. This includes ensuring they understand the rules of the space, including how to use the composting toilet in certain spaces. Please supervise your children. Please keep you children within your space’s indoor/outdoor area and do not let them go up to or into other lodgings or spaces. We are not liable for any injury or damage.

Quiet hours between 10pm - 8am

Please be courteous of other guests and keep noise to a minimum. Quiet hours after 10pm.

No fires before 4pm

Per county law. Please bring your own firewood. Please clean up any loose sticks or kindling around the fire pit if you use it.

Please do not enter any other lodgings on the property without our permission

Please do not walk up to, look into, or enter any other lodging on this property. Please respect the privacy of other guests. Please do not enter the property until your check in time or written permission from us.

No fireworks or firearms

No guns, sparklers, or fireworks are permitted at any time.

Please close all doors and windows when you leave for an outing

This keeps rain out of the spaces. If a space is wet for the next guest, you may be charged an additional fee.

If you disregard any of our rules, you will be evicted from the property without a refund.

cleanliness

Please leave the space clean and tidy, which includes:

  • Throw out your trash and recycle in the designated outdoor bins

  • Wipe up any spills

  • Wash ALL your dishes (including grill utensils, coffee maker, pots/pans/dish ware), dry them, and put them back where you found them

  • Hang your towels

  • Put items back where you found them

  • Our cleaning crew disinfects all surfaces and provides fresh linens and towels. We strive to make our spaces very clean both physically and energetically. See our FAQs for more details.

  • We charge a cleaning fee because we pay our cleaning team a healthy wage. The cleaning fee goes towards paying our team, cleaning supplies, and professional laundry service.

Pet policy

Up to two dogs are allowed at the spaces listed below (no dogs in Ginger, Luna, or the tents)

With notice, we allow up to two well-behaved dogs for a $75 pet fee. Dog(s) must be on a leash when outside and is not allowed in the loft or on the furniture. Please clean up after your dog(s).

Dogs are only allowed in Egret the Tiny House, Gypsy the Airstream, and Daisy the Airstream and you must select the "bring your dog" option at check out or let us know ahead of time that you are bringing your dog. If you bring a pet without paying the pet fee we will charge you an additional fee of $250.

No dogs allowed in Ginger the Tiny House, Sage the Glamping Tent, Fern the Glamping Tent, or Luna the Stargazer Dome.

No cats or other animals.

wildlife, nature, and bugs

A big part of the Tiny Haven experience is being close to nature.

This means there will be wildlife and acts of nature that we cannot control. We have seen bears, snakes, deer, raccoons, groundhogs on both of our properties. Please do not leave trash outside and please do not leave food inside the dome or tents (except in the designated sealed storage containers) to prevent unwanted animal guests.

Also, please note that there may/will be bugs!

While the majority of the time our tiny homes have very minimal insect friends, sometimes they do randomly show up. The most common are harmless - shield/stink bugs, ants, and lady bugs. We do use ant traps and other natural bug repellants, but there is not much we can do if they want to get inside except catch them (particularly the shield/stink bugs, which are most prevalent during the transition weather in spring and fall). Sometimes there are no bugs, sometimes just a few bugs, and sometimes there can be quite a lot. We do what we can to prevent bug parties, but we cannot predict or control if that happens during your stay. Our spaces are camping or glamping spaces, some are vintage, not perfectly sealed, or the bugs just find a way in regardless, so please be aware of this prior to booking. We do not give refunds if you find bugs.

Acts of Nature

When you are staying in any of our spaces, there is always a risk of inclement weather or acts of nature (such as trees falling, etc). We do our very best to keep our spaces safe, but know that you are taking a risk when staying in these alternative spaces, particularly the glamping tents and dome.

inclement weather and utilities

Tiny Haven is in a semi-rural area and occasionally we can experience power outages. Our tiny homes and airstreams are connected to back up generators and will have full power in the event of an outage. If for some reason, even the back up generators go out, we will stay in communication with you regarding when the power should come back on.

We do not offer refunds for inclement weather or power outages.

when you depart

Please do the following when you depart:

  • Please wash all of your dishes, including grill utensils. Leave the dishes on the dish rack on the counter or dry them and put them away. Do not put away wet or dirty dishes.

  • Please close all windows and lock doors when you leave for an outing and when you depart (tent guests, please zip all the windows and door, including the bottom of the door). This is especially to keep rain and bugs out and to keep our spaces secure.

  • Dispose of all trash and recycle in the designated bins

  • If there is a patio umbrella at your space, please close it and tie it shut (otherwise it may blow away)

  • In the cold months, please leave the heat on. (Space heater in airstreams, mini-split in tiny homes)

  • Please return the key.

Please remember all of your belongings

We do not mail belongings back to guests due to past issues with this practice. If you do accidentally leave something, please contact us and we will let you know where our lost and found is.

Release of Liability

You also agree when booking that you hold harmless Tiny Haven, its owners and employees, and the owners and employees of the properties. We are not responsible for theft, damage or loss to or of your personal property, personal injury, or death. You agree to conduct yourself in a peaceful manner and to abide by these rental agreements when staying here.